Privacy policy
Last updated: September 2026
Milla Bay, operated by Vestera Commerce (Meidoornlaan 17, 3881 EM Putten, Gelderland, the Netherlands — KvK 69471002, VAT NL002203174B53), is responsible for the processing of your personal data when you visit or make a purchase on millabay.com. This policy explains what we collect, why, and what your rights are.
What we collect
- Contact and order details: name, shipping and billing address, email address, phone number, and the items you order.
- Payment information: processed securely by our payment providers; we never see or store your full card details.
- Device and usage information: IP address, browser type and interactions with our site, collected through cookies and similar technologies.
- Communications: messages you send to our support team.
Why we use it
- To process and deliver your orders, send order confirmations and shipping updates.
- To provide customer support and handle returns and refunds.
- To prevent fraud and secure our checkout.
- To send marketing emails only if you signed up for them — you can unsubscribe at any time via the link in every email.
- To improve our website and assortment through aggregated analytics.
Cookies and advertising
We use functional cookies to make the store work (cart, checkout) and, with your consent where required, analytics and advertising cookies from partners such as Google (Google Analytics, Google Ads) and Meta (Meta Pixel). These help us measure how the site is used and show relevant ads. You can manage cookies through your browser settings and opt out of personalized advertising via your Google and Meta account settings.
Who we share it with
We share personal data only with service providers who need it to run our store: our e-commerce platform, payment processors, shipping carriers and fulfilment partners, and email/analytics/advertising tools. These providers process your data under their own privacy safeguards and our instructions. We do not sell your personal data.
International transfers
As we are based in the Netherlands and serve customers in the United States, your data may be transferred between the EU and the US. Where required, we rely on recognized transfer mechanisms such as standard contractual clauses.
Retention
We keep your data as long as needed to fulfil your orders, meet legal (tax) obligations and resolve disputes, and no longer than necessary.
Your rights
You may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. If you are a California resident, you additionally have the rights provided under the CCPA/CPRA, including the right to know, delete and opt out of the sale or sharing of personal information (we do not sell personal information — see also our "Your Privacy Choices" page). EU/EEA residents have the rights provided under the GDPR and may lodge a complaint with their local data protection authority.
Contact
For any privacy question or to exercise your rights, email us at info@millabay.com. We reply within 24–48 business hours.
Company information
Store name: Milla Bay · Company name: Vestera Commerce · KvK: 69471002 · VAT: NL002203174B53
Company address: Meidoornlaan 17, 3881 EM Putten, Gelderland, the Netherlands
Email: info@millabay.com