Shipping

Shipping costs

Shipping is free on all US orders — no minimum order value, no exclusions and no surprises at checkout. The price you see on the product page is the price you pay.

Where we ship

We currently ship to all 50 US states. We don't ship to PO boxes, APO/FPO addresses or US territories at this time.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding US public holidays). During this time we pick, quality-check and pack your order. You'll receive an order confirmation by email immediately after purchase.

Delivery time

Standard delivery takes 7–14 business days after your order has been processed. Delivery times are estimates and may vary during peak season or due to carrier delays. If your order contains multiple items, they may ship separately — you won't pay extra shipping, and each shipment gets its own tracking number.

Tracking your order

As soon as your order ships, you'll receive a tracking number by email. You can follow your delivery anytime on our Track Your Order page. Please allow 1–2 business days for the first tracking update to appear.

Wrong address?

Noticed a mistake in your delivery address? Email us at info@millabay.com as soon as possible with your order number. If your order hasn't shipped yet, we'll update the address free of charge. Once an order has shipped, we unfortunately can't reroute it.

Delayed or lost packages

Is your tracking not moving, or has your package taken longer than 14 business days after processing? Email us and we'll investigate with the carrier. If a package is confirmed lost, we'll send a free replacement or issue a full refund — your choice.

Questions?

Email info@millabay.com — our team is available Monday–Friday, 9am–5pm (EST), and replies within 24–48 business hours.